Dr. Deming: The American Who Taught the Japanese About QualityDr. W. Edwards Deming, a household name in Japan, became the prime catalyst behind the incredible success of Japanese industry. In fact, since 1951, the Deming Prize has been the most coveted and prestigious award among Japanese corporations, similar to the Malcolm Baldrige Award for quality in business in the United States. Today, Deming is finally becoming a household name in his own country. The lessons he has to teach American business are more urgent than ever. Just how different is the Deming Management Method? Compare just a few of the many differences in beliefs between conventional organizations and Deming organizations: Standard Company * Quality is expensive * Defects are caused by workers * Buy at lowest cost * Fear and reward are proper ways to motivate * Play one supplier off against another Deming Company * Quality leads to lower costs * Most defects are caused by the system * Buy from vendors committed to quality * Fear leads to disaster * Work with suppliers |
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Contenido
Management and Quality | 3 |
Quality Must Come First | 19 |
What Is Quality? | 35 |
Derechos de autor | |
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Otras ediciones - Ver todas
Dr. Deming: The American Who Taught the Japanese About Quality Rafael Aguayo Vista previa limitada - 1991 |
Dr. Deming: The American who Taught the Japanese about Quality Rafael Aguayo Vista de fragmentos - 1990 |
Dr. Deming: The American who Taught the Japanese about Quality Rafael Aguayo Vista de fragmentos - 1990 |
Términos y frases comunes
adjustments American asked average bank beads become better called cause common compete competition continual cooperation cost course customers defects Deming Deming's developed economic effect efforts eliminate engineers example experience fear firm force give goal greater higher ideas important improvement increase individual industry inspection interest Japan Japanese keep knowledge lead less limit living look lower manufacturing mean measured meet methods nature objectives operation percent performance person plant position possible practice problems profit quality control quota rates reason responsible reward Rule School situation someone specifications standard statistical suppliers things turn understand United variation workers worse wrong
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Información bibliográfica
| Título | Dr. Deming: The American Who Taught the Japanese About Quality |
| Autor | Rafael Aguayo |
| Edición | ilustrada, reimpresa |
| Editor | Touchstone, 1991 |
| ISBN | 0671746219, 9780671746216 |
| Largo | 304 páginas |
| Exportar cita | BiBTeX EndNote RefMan |